Return Policy

30 Day Money Back Guarantee 

If you're not satisfied you can return the Bumby by notifying us within 30 days of receiving your order as long as it's not damaged within that time frame. Please send your refund requests to

Please include "Refund" in the subject line and a brief explanation to your reasoning. Our Bum experts can resolve most common issues, don't be shy to send photos, they help solve your issues!

Shipping return address & refund details will be sent to your email request. You are responsible for all shipping and handling charges on returned items.

Refunds are processed within approximately 5-7 business days of our receipt of the product. Your refund will be credited back via the same payment method used to make the original purchase.